403 Forbidden error (Route Not allow): Build Secure End-User Apps (Beta)

Dear Team,
We are currently engaged in developing certain features in the Freshworks customer portal. They require an End User application that would allow them to view certain information related to their account obtained via API calls.

We are currently working on it using “Build Secure End-User Apps (Beta)” guidelines. We are experiencing some issues that we would appreciate your assistance with.

When making API calls through SDK’s client.request, we receive a “403: Route not allowed” error. Interestingly, when we attempt the same requests using fetch, they work well with the exception of custom objects, which return a Cross-Origin Resource Sharing (CORS) error.

We are following the guidelines listed here: Build secure end-user apps (Beta) and here Request Method for request method. However, it appears we may be overlooking something or there could be an unknown issue at play here. Could you please provide us with possible solutions or resources that might help us resolve this issue?

Thank you!

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