Hi Team,
I am receiving 429 has a status code in one of our custom app. Could you please share me the limitations details?
Is it possible to increase the API rate limit in the future?
Sample SC:
Hey @Deiviya_Sivacoumar,
429 errors occur when any of the platform features are breaching the defined rate limits for this app.
You can use Dev-Assist - https://dev-assist.freshworks.com/a/catalog/request-items/44 to raise a request with details about the app, features, and also why and how much rate limit increase is needed and it would be provisioned on a case-by-case basis.
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@zach_jones_noel Do you how many number of requests can be
raised per minute?