Accessing Custom Objects

[Jessica_Bagaoisan]

Continuing the discussion from Error while accessing Custom Objects - Status: 403, Message: Action forbidden:

Whats up [quote=“rajeswaran, post:1, topic:3349, full:true, username:rajezz”]
Hi folks,

Hope you’re safe!

I’m using Custom Object in my Freshdesk custom application. Here, when I’m trying to retrieve data from Entities in Serverless, received the below response

Error response:

{ status: 403, message: ‘Action forbidden’, errorSource: ‘APP’ }

I could see that this is an error response. So, technically it should be received in a catch block, right? But, I received it in the success response. Can you please let me know when and why this error is thrown?
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[satwik]

Hello @Jessica_Bagaoisan

Welcome to the Freshworks community.

The tagged post is nearly 2 years old and Entity Storage is now generally available, when back in the day it was still in Beta. Could you let us know what you are trying to do and what problems/errors you have faced?