Add Contacts with more phones

[Victor_Casajuana_Mas]

Hello.

The API to create contacts can only add a phone. I have tried to pass the json with a string array in the phone field but it doesn’t accept it. On the other hand, you do have the possibility of adding several emails with the other_emails field. I have tried to do it with other_phones but it doesn’t work. Is there any way to create a contact with several phones?

Thanks!

[Yan_eric_Larocque]

Je doit faire quoi??

[Victor_Casajuana_Mas]

I do not understand your question

[Yan_eric_Larocque]

Es til possible de communiquer en français ?

[Victor_Casajuana_Mas]

@Victor_Casajuana_Mas

Hello.

The API to create contacts can only add a phone. I have tried to pass the json with a string array in the phone field but it doesn’t accept it. On the other hand, you do have the possibility of adding several emails with the other_emails field. I have tried to do it with other_phones but it doesn’t work. Is there any way to create a contact with several phones?

Thanks!

Yes, but with google translator…

Bonjour.

L’API pour créer des contacts ne peut ajouter qu’un téléphone. J’ai essayé de passer le json avec un tableau de chaînes dans le champ du téléphone mais il ne l’accepte pas. En revanche, vous avez la possibilité d’ajouter plusieurs emails avec le champ other_emails. J’ai essayé de le faire avec other_phones mais cela ne fonctionne pas. Existe-t-il un moyen de créer un contact avec plusieurs téléphones ?

Merci!

[Victor_Casajuana_Mas]

Is this a limitation of the API?

[zach_jones_noel (Jones Zachariah Noel N)]

Hey @Victor_Casajuana_Mas,

Firstly, welcome to the Freshworks Developer Community!

Can you help me understand which product and the API endpoint you are using to create contacts?

[Victor_Casajuana_Mas]

Hello Jones.
I’am testing FreshDesk API in Pro version
thanks!

[zach_jones_noel (Jones Zachariah Noel N)]

Hey @Victor_Casajuana_Mas,

Thanks for reaching out to us, I’ve raised a Freshdesk support ticket about the same.