Add links to reply box in freshchat

Hi Guys!

Is there a way to add links to the conversation window in freshchat?

  client.interface.trigger("setValue", {
      id: "editor",
      value:  `<a target='_blank' href='${link}'>${text}</a>`

This seems to be unreliable, as this works for another app but not for the one that I’m currently working on…!

Is there a right way to add links?

Thank you.