Add private note in freshchat

App Platform
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1

Hi!

I am building an app that retrieves information from an external API and I would like to make it visible to the agent by adding it as a private note in the freshchat console.

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I have achieved to set a public reply in the chat, but I would like to take it private.
I am using the following:
client.interface.trigger("setValue", {id: "editor", value: data_tracking}) is there any flag I can use? isPublic, private, etc?

Kind regards,

Aitor

3

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