Adding label resolution from API

Hi everyone, I am making an integration using the freshchat api and woul like to know it’s possible to add label resolution for the conversation with the freshchat api. I took a look into the documentation and didn’t find anything about it. It’s possible to that with the api? if it is, how ? Thank you in advance.

@tejakummarikuntla Do we have any API for that from Freshchat public documentation today?

Hi @Ronaldo_Nogueira

Welcome to the community. You can use a custom app and Data Storage to store any label against the conversation.

Hey @Ronaldo_Nogueira I’m having the same use case, were you able to find a solution for it?