API doesn't work for custom domain

Product
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1
  • I captured API key in my Freshdesk profile
  • Opened Freshdesk and entered there in the widger our domain- support.meshtech.no and api key
    Tried to use some curl commands which contain prepopulated - our domain and api key and always get 404 error.
    Does api work at all if we don’t use freshdesk domain?

For exampe, it works well when I created a new freshdesk profile and my domain is {autoProposedSubDomain}.freshdesk.com

2

wget support.meshtech.no did a trick
Redirects chain showed me the right domain like this {rightOne}.freshdesk.com
There is an opportunity to at least make documentation better and describe such scenario