Api for thumbs Up & down

Before creating a topic,

  1. I need an API for my Freshdesk article voting up and down and update on Freshdesk :point_right:

  2. I have already read the Freshdesk Api doc regarding the article but have not found any solution for article voting.:bulb:

  3. Why I need this API: because I have created a custom view for my application and show all folders and articles to my customers, If the customer is satisfied with my article and getting a solution he will click on helpfully otherwise click on not helpfully.

Please help me with how can handle this issue.


Hi Vishal,

We have already received feedback for this API but do not have any new updates on the API. Please check this topic and upvote to add your weight to the ask.

Thank you!

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