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About the Ideas category
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0
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491
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December 23, 2019
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Change onExternalEvents timeout & enable custom responses
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15
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901
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July 25, 2022
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Server Method Invocation Timeout
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12
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571
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December 24, 2021
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Show Apps based on agent's role
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2
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332
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November 30, 2021
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onTicketUpdate works only for ticket properties, but not works for custom fields in serverless app
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5
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708
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June 21, 2021
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Bring async/await support to FDK
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17
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2052
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November 25, 2021
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Request for a bunch of enhancements to fdk
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1
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391
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December 11, 2020
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Is there any possibility to add onAppUpdate, onAppSave events in app setup events and API for checking the user's current pricing plan in Freshdesk?
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7
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549
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October 26, 2022
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[Feature] Show number of installs an app has in the marketplace gallery
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2
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293
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February 13, 2022
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Request child ticket information in the onTicketCreate event payload
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3
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421
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August 2, 2021
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Feature Request in Crayons UI
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3
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694
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April 28, 2020
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Unable to validate, pack and submit a config-only app
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2
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427
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March 11, 2021
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Resize width of CTI app widget
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3
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334
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March 2, 2021
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Behavior difference in running CTI App locally
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0
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304
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February 8, 2021
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Support for environment variables in serverless apps
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3
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446
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December 15, 2020
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API for downloading the print preview of the ticket
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5
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613
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December 9, 2020
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Detect app was disabled
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2
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358
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October 19, 2020
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How to update custom fields of Asset Types using REST API?
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5
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865
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May 12, 2022
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Sample code for using react in custom installation page
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5
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397
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September 1, 2021
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APIs for Freddy Self Service not available?
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2
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360
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July 12, 2021
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Subject or Description Update Event
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4
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422
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June 23, 2021
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Restrict the app to certain roles / groups during app installation
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0
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389
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May 31, 2021
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Server Method Invocation taking way too long on cold start
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0
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284
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February 11, 2021
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Ability to install Applications for specific Agents
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0
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363
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July 31, 2020
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Freshservice Developer Documentation Update
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1
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372
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May 14, 2020
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Request for onSettingsSaved event in server.js
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6
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361
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September 12, 2022
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“build” step for apps
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1
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202
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June 6, 2022
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API for uploading images for Freshdesk solution article
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8
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1456
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February 24, 2022
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Get detailed status history/ticket activities of a Freshdesk ticket via API
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8
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2183
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January 18, 2022
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Solutions Article: Incrementing thumbs_up & thumbs_down programmatically
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5
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493
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January 6, 2022
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