|
About the Ideas category
|
|
0
|
528
|
December 23, 2019
|
|
Change onExternalEvents timeout & enable custom responses
|
|
15
|
1080
|
July 25, 2022
|
|
Server Method Invocation Timeout
|
|
12
|
625
|
December 24, 2021
|
|
onTicketUpdate works only for ticket properties, but not works for custom fields in serverless app
|
|
5
|
776
|
June 21, 2021
|
|
Show Apps based on agent's role
|
|
2
|
373
|
November 30, 2021
|
|
Bring async/await support to FDK
|
|
17
|
2216
|
November 25, 2021
|
|
Request for a bunch of enhancements to fdk
|
|
1
|
422
|
December 11, 2020
|
|
Is there any possibility to add onAppUpdate, onAppSave events in app setup events and API for checking the user's current pricing plan in Freshdesk?
|
|
7
|
613
|
October 26, 2022
|
|
[Feature] Show number of installs an app has in the marketplace gallery
|
|
2
|
323
|
February 13, 2022
|
|
Request child ticket information in the onTicketCreate event payload
|
|
3
|
466
|
August 2, 2021
|
|
Ability to install Applications for specific Agents
|
|
0
|
400
|
July 31, 2020
|
|
Feature Request in Crayons UI
|
|
3
|
741
|
April 28, 2020
|
|
Restrict the app to certain roles / groups during app installation
|
|
0
|
431
|
May 31, 2021
|
|
Unable to validate, pack and submit a config-only app
|
|
2
|
477
|
March 11, 2021
|
|
Resize width of CTI app widget
|
|
3
|
368
|
March 2, 2021
|
|
Behavior difference in running CTI App locally
|
|
0
|
340
|
February 8, 2021
|
|
Support for environment variables in serverless apps
|
|
3
|
505
|
December 15, 2020
|
|
API for downloading the print preview of the ticket
|
|
5
|
694
|
December 9, 2020
|
|
Detect app was disabled
|
|
2
|
390
|
October 19, 2020
|
|
Sample code for using react in custom installation page
|
|
10
|
521
|
February 24, 2023
|
|
Is it possible to get all Users/Owners roles using Freshworks API
|
|
5
|
421
|
February 24, 2023
|
|
API for uploading images for Freshdesk solution article
|
|
9
|
1634
|
January 30, 2023
|
|
Access Projects in FreshService Mobile App
|
|
3
|
175
|
March 21, 2023
|
|
How to update custom fields of Asset Types using REST API?
|
|
5
|
1054
|
May 12, 2022
|
|
APIs for Freddy Self Service not available?
|
|
2
|
405
|
July 12, 2021
|
|
Subject or Description Update Event
|
|
4
|
460
|
June 23, 2021
|
|
Server Method Invocation taking way too long on cold start
|
|
0
|
316
|
February 11, 2021
|
|
Freshservice Developer Documentation Update
|
|
1
|
405
|
May 14, 2020
|
|
Fix custom field usage for Assets in FreshService - display_id is not available
|
|
1
|
154
|
December 7, 2022
|
|
Request for onSettingsSaved event in server.js
|
|
6
|
412
|
September 12, 2022
|
