About the Ideas category
|
|
0
|
862
|
December 23, 2019
|
Change onExternalEvents timeout & enable custom responses
|
|
15
|
2312
|
July 25, 2022
|
Server Method Invocation Timeout
|
|
12
|
1104
|
December 24, 2021
|
onTicketUpdate works only for ticket properties, but not works for custom fields in serverless app
|
|
5
|
1294
|
June 21, 2021
|
Fix custom field usage for Assets in FreshService - display_id is not available
|
|
7
|
1341
|
April 24, 2024
|
Show Apps based on agent's role
|
|
2
|
695
|
November 30, 2021
|
Bring async/await support to FDK
|
|
17
|
3247
|
November 25, 2021
|
Integrate Kandji MDM assets with Freshservice
|
|
2
|
289
|
August 21, 2024
|
Request for a bunch of enhancements to fdk
|
|
1
|
707
|
December 11, 2020
|
Get detailed status history/ticket activities of a Freshdesk ticket via API
|
|
12
|
5713
|
January 26, 2024
|
API for uploading images for Freshdesk solution article
|
|
11
|
2515
|
July 24, 2023
|
Is there any possibility to add onAppUpdate, onAppSave events in app setup events and API for checking the user's current pricing plan in Freshdesk?
|
|
7
|
1089
|
October 26, 2022
|
[Feature] Show number of installs an app has in the marketplace gallery
|
|
2
|
599
|
February 13, 2022
|
Request child ticket information in the onTicketCreate event payload
|
|
3
|
777
|
August 2, 2021
|
Restrict the app to certain roles / groups during app installation
|
|
0
|
672
|
May 31, 2021
|
Ability to install Applications for specific Agents
|
|
0
|
690
|
July 31, 2020
|
Feature Request in Crayons UI
|
|
3
|
1075
|
April 28, 2020
|
Updating settings does not reflect on app until hard reload the page
|
|
14
|
2506
|
June 14, 2023
|
Is it possible to get all Users/Owners roles using Freshworks API
|
|
5
|
854
|
February 24, 2023
|
Unable to validate, pack and submit a config-only app
|
|
2
|
841
|
March 11, 2021
|
Resize width of CTI app widget
|
|
3
|
625
|
March 2, 2021
|
Behavior difference in running CTI App locally
|
|
0
|
571
|
February 8, 2021
|
Support for environment variables in serverless apps
|
|
3
|
845
|
December 15, 2020
|
How to update custom fields of Asset Types using REST API?
|
|
7
|
2427
|
January 2, 2024
|
Sample code for using react in custom installation page
|
|
13
|
1005
|
April 20, 2023
|
APIs for Freddy Self Service not available?
|
|
2
|
651
|
July 12, 2021
|
Subject or Description Update Event
|
|
4
|
726
|
June 23, 2021
|
Server Method Invocation taking way too long on cold start
|
|
0
|
585
|
February 11, 2021
|
Freshservice Developer Documentation Update
|
|
1
|
618
|
May 14, 2020
|
Unlock or increase max height of the app in ticket_sidebar
|
|
3
|
641
|
October 9, 2024
|