When getting the api key from the profile page in e.g. Freshdesk, it is almost impossible to use due to the captcha being super small in height and one needs to scroll weird. See screenshots for what I mean. Please fix the height or remove the Captcha all together, I am already an authorised user - the extra captcha check feels overkill.
I have also faced the same issue and found it very challenging.
I have reported to the respective team on behalf of you over this support ticket (https://support.freshdesk.com/support/tickets/15276199).
Thank you @Raviraj for creating the ticket.
It’s recognized as a bug in Freshdesk. It will likely be fixed within a few weeks.
If you click on verify without doing anything it will resize to the regular size, making it easier to work. Freshworks has to fix it of course, but might be a good temporary solution
This topic was automatically closed 6 days after the last reply. New replies are no longer allowed.