App could not be installed error

App Platform
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1

Hi All,

I am working on an app for freshservice with multiple installation configurations.

So in postconfigs, instead of passing in an object of key value pairs consisting of installation params I pass in an array of multiple objects each of which are installation configurations.

The app works fine in local development environment.

But while installing the app as a custom app on the freshservice portal is throwing an error stating that “The app could not be installed”.

Unable to proceed further.
Kindly suggest solutions to debug this.

Thanks
Syed

2

@syedm,
Good Day!
Possible can you share us the code snippet for more understanding, meanwhile, postConfigs function in Iparams will expect the return value as object, if you are returning array of objects it won’t work as expected.

Hope it helps :slight_smile:

Thanks

14

Hi @syedm,

Greetings!

As @Santhosh mentioned, sharing the code would help us to debug, at least the post-config part is required.

Apart from that, do you have any setup events? Like Appintall…?

Thank you.