App is still in Review Status after 2 Month of Submission

App Platform
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1

Dear Team,

I submitted the app for review on 15-Oct-24, but it is still under review. No updates have been shared by Freshdesk regarding its status. It has been almost 2.5 months, yet the app remains in the review stage.

Could you please provide an estimated timeline for the approval or rejection of the app?

Here is the app URL for your reference: https://avissol.myfreshworks.com/developer/apps/210519-contaque_1

I have also attached a screenshot for your reference.

Thank you for your assistance.

bfl9HVxPhjkm45Bo0UC8HJCGpm6C_BUcEg
bfl9HVxPhjkm45Bo0UC8HJCGpm6C_BUcEg2404×1522 475 KB

V7yK17GcPq6cCL0cqAUSXnCPfr1rlJIciA
V7yK17GcPq6cCL0cqAUSXnCPfr1rlJIciA2592×1388 378 KB

2

Hi @Nagesh_Srivastava,

The app reviewers have requested for a demo over a call and the last call was unsuccessful. Could you schedule a call and share the demo of the app.

All the communication are sent to the support and alternate email addresses provided while submitting the app.

3

Please schedule a meeting for Monday 06-Jan-2025 @ 03:30 PM.