Can custom fields in Freshservice be included in Reporting and Analytics?

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Hello Contributors,

We would like to know, How we shall get the User custom fields in the Analytical and report generation of Freshservice.

Please assist us with the same.

4

@Abinaya_Gunasekaran I would like to know the same. If you figured out a solution to the challenge, please let me know. @tejakummarikuntla

5

Yes, we had a solution for the same, Hina.

6

so how do i go about doing it. is there documentation/ demo that I can be directed to please.