Is there any possibility, to change the Ticket Details width?
When i change from the browser this:
.__module-tickets__ticket-details__properties
and add width: 700px, then it works. It is possible, to make that with a App. In Freshdesk, i cant find directly a solution for this.
Screenshot here: Screenshot by Lightshot
Would be great, if someone can help me to solve this problem!
No, you cannot change the ticket details width.
May I know why is it needed?
Hey,
this is needed, because when you type in longer things for exmaple
Flight Route (Text)
- Flight Berlin - Istanbul 01.01.2021 12:00
- Flight Istanbul - Dubai 02.01.2021 14:45
Then the Input is not in one line - instead its on 4-5 lined. Its hard for our employee to write a bigger text inside and fill it out or change it. Its a usability thing.
Is there no change to change this? With a App or something - i mean its just to change the width of this box.
Best regards