We're excited to announce our fourth "Community Hours" session and bring the opportunity for you to learn from the experts and connect with the fellow members in the Freshworks developer community.
Deep-dive into Entity Storage
26th May 2022
5:30 pm IST (India)| 2:00 pm CET| 1:00 pm GMT (London)
Check your time zone
What is Entity Storage, when and how to use it, and the roadmap ahead
- Introduction to Entity Storage
- Comparison with other data storage features available for Freshworks apps
- Hands-on: Learn how to use Entity Storage by building a simple todo app
- Roadmap for Entity Storage
The Entity Storage (entity storage) data storage feature recently went GA for apps built for Freshdesk and Freshservice, with support for more products in the pipeline.
Entity Storage allows developers to store schema-based structured data in their apps and query data based on field values. This allows developers to model complex business objects directly in their apps, without needing an external database in most cases.
In this session, we aim to introduce developers to the Entity Storage feature, discuss scenarios where Entity Storage can be useful, and give a hands-on demo of what building an app with Entity Storage looks like. Plus, we will discuss the feature’s roadmap and hear any feedback that you have to share with us.
Q: Can I migrate existing data that I have outside to my app in F.W ?
A: Migration is certainly possible, but not necessarily straightforward with the available capabilities. For example, you may have to implement the migration as part of the app itself, setup via the onAppInstall handler. If there is a lot of data, you will want to spread them across app invocations using a scheduled event.
Q: Is there a sort feature when querying?
A: Sorting isn’t available at this time out of the box.
Q: Is there rate limit on CRUD operations?
A: Yes, 50 operations per minute per app. More on rate limit and other limitations to be covered on the session.
Q: How is these entity objects different from JPA/Hibernate entity annotations and libraries?JPA/Hibernate offer enitity creation using the existing model definitions along with entity associations?
A: From an experience perspective, the aspiration is to be similar to popular ORMs and entity interfaces developers are accustomed to. The important distinction of course is that you don’t have to host or manage or scale an actual database behind this. Freshworks manages the entity store for your app while letting you focus on the implementation of the business logic.
Q: Can we use nested sections or just one level?
A: Nested sections are supported up to 2 levels.
Q: Do you plan to increase the storage size from 100kb?
A: Thanks for bringing this up. We have heard this feedback from multiple developers and plan to address this soon.
Q: How many records can be set in “enum” type?
A: By records if you mean the number of choices that can be associated with a field of type “enum”, there are no limits today. Do you have a use-case that might need a large number of enum values? If yes, we would love to learn about this!
Q: Is it possible to filter date or datetime using greater than, less than, etc… operators?
A: Not yet. Today we only have support for datetime with exact values. But, yes, date range queries can be very useful.
Q: Will the data be available to Freshdesk analytics?
A: No, currently, this Entity records will not be available in Freshdesk Analytics.
You can also have your question ready beforehand, as we have a live Q&A during the session, where our fantastic DevExperts will be answering all of your questions.
Can’t make it? The recording will be available in case you missed the live event.
Looking forward to seeing you at the next event!