Company logo via API

Hi there,

is there a way to write the company logo via Freshdesk api? In the GUI you can upload an image for a company but I didn’t find a way to to this with the api yet. We would like to transfer our CRM data to Freshdesk which works fine, but now we are facing the problem how to sync the company logo. The contact avatar works fine by the way.

This is what I tried so far:

  1. Read the api documentation (especially Freshdesk)
  2. Search in this developer forum
  3. Search at google
  4. Read a company and a contact via api to compare the response. At contacts there is an avatar section in the api response which is missing in the company response.

Is there really no way to write the company logo by the Freshdesk REST api?!


Hi @derlangemarkus,
Good Day! Welcome to the community,

Unfortunately there is no API support to write the company logo,
I will take this to the product team and get back to you at the earliest :slight_smile: