Constraint validation failed in SSO with JWT for Freshdesk

Hi Team,

We are using the “https://ourcompany.freshworks.com/sp/OIDC/XXX/implicit?state=XXX&id_token=XXX” for SSO using the JWT method but getting “Constraint validation failed with reason: invalid state param or nonce param sent by idp

But we are passing the values which are being generated using the authorization URL. Can someone help to resolve this

@Rajasegar_Chandiran can you please help here? Thanks!

I am not familiar with the API you are talking about, but looks like the state params or nonce params is the problem, I think we require some help from the backend folks who are familiar with the JWT and SSO

@Guna_seelan

Is the authorization handshake and the callback are happening in the same browser?
Can you please clarify this?

Also a complete HAR would help us to figure out the problem exactly. Kindly share it.

I’m also facing the same issue can you please provide me the steps to debug