Contact Sidebar (Requester profile) Apps not rendering

Hi Team,

We have delivered a custom app which renders in Requester Details page with all required Info to the client which was working fine until latest UI release.
Now if we try to render even in local system, requests are initiating but UI is throwing an error and stops rendering in Requester Details page.

Is there anything changed in latest frontend update which we need to accommodate to this app to work?

“product”: {
“freshservice”: {
“location”: {
“contact_sidebar”: {
“url”: “myfirstapp.html”,
“icon”: “logo.svg”

Hi @Kiran,

There’s an existing bug that’s acknowledged in this post - Contact Sidebar Apps not rendering

Please watch out for the post, and we will notify in case of any update on the fix.

A post was merged into an existing topic: Contact Sidebar Apps not rendering