CORS Policy Issue

[Pavithra_Selvaraj]

In Freshworks CRM, we have a custom app ,in that i am facing a CORS Policy error.
I need to read the file from S3 bucket and display the file content in front end app.
While accessing the file url i m facing cors policy error.
In s3bucket team has provided access to this url https://d3h0owdjgzys62.cloudfront.net but still facing issue.
Kindly help on this.

[Kithiyon (Arokiya Kithiyon A)]

Hi @Pavithra_Selvaraj

Welcome to the Freshworks Developer Community…

To avoid a CORS error, please use the request method to make an API request to your S3 bucket. I hope this will help you make a successful API request to your S3 bucket. Please let me know if you need further assistance in this matter.

[Raviraj (Raviraj Subramanian)]

Hi @Pavithra_Selvaraj,

We have written an article on this topic. Please check it out and take relevant action.

How to solve CORS errors when making an API request from Freshworks apps?

Cross-Origin Resource Sharing (CORS) is a mechanism or protocol allowing browsers opened with one website to access resources on other websites. Generally, for security reasons, browsers forbid requests that come in from cross-domain sources for security reasons. This is called the same-origin policy. However, there could be cases where you want to overcome this and access cross-domain resources, and CORS makes this possible. How is CORS relevant for Freshworks apps? The domain name that hosts…

[Pavithra_Selvaraj]

Thanks, team, for your response.

However, using the request method, we get a JSON response.
Freshworks request does not handle the attachment.
I want the response in binary format, which is why I have used the fetch method.