Credential configuration for tracking code snippet in freshworks CRM

Hi Team,

The scope is to create contact in freshworks CRM using it has provided code snippet.
Followed by the instruction in tracking code In freshworks CRM, the code snippet has been copy and paste it in the third party tool, its working fine.
We need to know, how that script is configured api key and domain name of our targeted freshworks CRM site.

Thank you.


Hi @Karuppu_Samy,
Are you trying with this code snippet?

curl -H “Authorization: Token token=sfg999666t673t7t82” -H “Content-Type: application/json” -d ‘{“contact”:{“first_name”:“James”, “last_name”:“Sampleton (sample)”, “mobile_number”:“1-926-555-9503”}}’ -X POST “

or you changed the API / domain with your Freshworks CRM on the above code snippet?

1 Like

Thankyou for your response.

<script src='//' chat='true'></script>

The xxxx instead of some random path, i think it should be unique for each domain in freshworks CRM.

Thank you.


Hello, good afternoon, so far I have not had any conversation, it would be, I must confirm something more real, for my purposes, of what I am looking for, you look good