Custom app does not show up as installed

Hello all,

I am creating a custom app for FreshDesk using Uiflow’s ticket sidebar template as well as their full page app template. I have had several calls with Uiflow in configuring the correct set up and installation, however they seem to never show up in my " In development" tab under my Apps settings. I reached out to FreshDesk Customer Support and they directed me to make a post in this community. Any and all help is appreciated.

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