@Annalakshmi_Manivasa Here’s the limits if you requested for Custom Objects feature in Freshdesk.
Here are the limits:
Custom Objects: Maximum of 20 Custom Objects per Freshdesk account.
Fields: Maximum of 100 fields per Custom Object.
Associations: Maximum of 5 associations per Custom Object.
Filterable fields: Maximum of 25 filterable fields per Custom Object.
Number of records: The documentation does not mention this number. Please contact Freshdesk support to find out.
The overall API rate limit applies to Custom Objects as well. Please refer to the rate limits according to the customer plan. You can increase it per customer account by contacting Freshdesk support.
Character limit on Paragraph custom objects field: Again, not documented. Could you contact Freshdesk support to find out if there’s a limit?
Only for Enterprise plan users is the Custom Objects feature available.