I am trying to create a section that contains a custom message based on the priority of a ticket. I tried with ticket_top_navigation but it only supports file.svg and its result is like a button. I would like something like:
ticket_top_navigation
This is not possible with the current set of placeholders available on the Freshdesk marketplace @saenzjulian.
I will however pass on your feedback to the PM team, so that they can look into this.
@saenzjulian - I have also converted this as a feedback item.
