Customizable Priority Field

[gokhanrz (Gökhan Rizaoglu)]

It would have been good if priority field needs to be customizable. One might need more priority levels. In our case, up to 6.

[zach_jones_noel (Jones Zachariah Noel N)]

Hey @gokhanrz,

I’ve shared this feedback and feature request with the Freshdesk team.