Displaying Popup in All tickets Page

Hi Team,

We want to display a pop up modal, irrespective of which page the agent page is in and our app is deployed in “ticket sidebar” and “full_page_app” locations.

Modal getting displayed in ticket details page and Full page(when app is open) , but not in “All Tickets Page”.

We will not be able to use “cti_global_sidebar” location, since it is occupied by another app.

How we can achieve the above the requirement(displaying pop up modal in “All Tickets Page”).


Hi @Suman_Chinnaraju,

I couldn’t find any placeholder that could help you in this scenario. :slightly_frowning_face:

Thanks for the response @Bene_Immanuel