Does freshworks.com domain still used for API access of Freshsales Suite?

Hi, I would like to reopen this thread.

My question is about Freshsales & Freshsales Suite domains.
Are both https://*.freshworks.com and https://*.myfreshworks.com still used for API access?

We noticed repeating issue where users with accounts on *.freshworks.com domain can not connect to the REST services. Calls like GET https://someaccount.freshworks.com/crm/sales/api/contacts/filters return some kind of HTML with Javascript attached code.