Drag and drop Freshworks

Hello! I’m worried about some Drag and Drop issues in iparams.iframe. Locally it works just fine, but when I deploy an app in freshchat/freshdesk it just doesn’t work properly.

Point is, only 2 methods work fine it’s ondragstart and ondragend, but ondragover, ondragleave and ondrop do not work at all. Again, locally it works.

1st screenshot for local test:

2nd for iparams.iframe, first log is drag start
Screenshot 2022-10-24 at 11.39.48

Is there any solutions, or it’s just normal practice for iparams.iframe?

Can you please share with is the code snippet / app zip to replicate further

Thanks

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