I face the issue that from time to time I get duplicate entries via the FreshService Agent API if the page size is set to 100.
Initially this happened with per_page=30 or default as well. So I created a ticket at FreshWorks and they claimed that they fixed it.
But after some month it startet to happen with per_page=100 as well. So I created a ticket again and but it fixed itself after a few days.
Now after another 3 months the issue is back again…
Has anyone of you experienced this as well?
Example:
GET: ‘’‘https://xxxx.freshservice.com/api/v2/agents?per_page=100&page=1’‘’
GET: ‘’‘https://xxxx.freshservice.com/api/v2/agents?per_page=100&page=2’‘’
Result: Last ID on page 1 is the SAME as first ID on page 2!
Screenshots:
