Hey team,
I have installed a custom app on my Freshteam instance and have configured the OAuth as described here:
where do i add the refresh token parameter?
Please help. Adding screenshot of the error
Do you see this problem when you locally simulate your app too?
No Saif,
In local it gives me the error intermittently that access token could not be refreshed.
I added a few parameters in oauth config as custom headers
“access_type” : “offline” , “prompt” : “consent”, “grant_type” : “authorization_code”
it seemed to have solved the problem but still the error comes up intermittently. Clearing the cache and reauthorizing solves the issue
Not sure what is going on!
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Since it’s been quite a while, did you by any chance happen to notice the problem to be solved? Would you still need to clear the cache and reauthorizing?