While login to my freshdesk developer account for the organisation " tatatel.freshdesk.com"
It is not allowing me to enter the login page. Also, for some people showing invalid credentials though putting the right one.
Hi @Anjani
Welcome to the Community .
Looks like the account URL has been passed instead of the org URL. By default, the textbox accepts org details. Can you try with the below URL?
tatatel-org.myfreshworks.com
If you want to log in using the account URL tatatel.freshdesk.com
, you can enable the account URL as in the image below and provide the details
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