Hello team,
I have been running an app on the Freshsales Suite, utilizing the conversation_user_info placeholder for several months without any issues. However, today, I encountered a problem with the API requests. The error details are as follows:
{
"headers": {},
"errorSource": "APP",
"response": "Error while making mapi api for versionDetail endpoint. \"API call failed with statusCode 404.\"",
"status": 500
}
I have verified that the third-party API is functioning correctly, as the app runs without any issues locally.
Could you please check if there have been any changes or issues on the platform that might be causing this?
manifest:
{
"platform-version": "2.3",
"product": {
"freshchat": {
"location": {
"conversation_user_info": {
"url": "index.html",
"icon": "icon.svg"
}
},
"requests": {
// omitted
...
}
}
},
"engines": {
"node": "18.19.1",
"fdk": "9.1.2"
}
}