Facing issue in loading custom app on crm

After installation of the custom app on freshworks-crm as full page app. The app content is not displaying when i click on app icon at first. but it is displaying when i refresh the page for multiple times. I would like to know how to make app visible at the first click on the app icon. can anyone suggest me on this.

Hi @Rashmi7653,

can you share the app id for reference - How to obtain App ID from the App submission Portal? - Wiki - Freshworks Developer Community.
And errors from the browser console log when the app is not loading.

app id is 39096 . when app is not loaded then it is showing not defined for all components which i have defined in the app…after clicking 2 to 3 times it is rendering all components.