Failed fdk installation with ngrok installation error 'UNABLE_TO_GET_ISSUER_CERT_LOCALLY'

I am tryng to install fdk using

‘’‘sudo npm install -g’‘’
as mentioned in Freshworks Developer Docs | Freshworks CLI Setup

but I am getting the error

npm ERR! ngrok - install failed, retrying
npm ERR! ngrok - downloading binary
npm ERR! ngrok - downloading progress:
npm ERR! ngrok - error downloading from URL RequestError: unable to get local issuer certificate

See the installation logs below

1 Like

Hey, I am getting similar errors while trying to install FDK on Windows referring cli-setup documentation using the command “npm install -g

Hey @kevin.thomas and @Samridhi,

For installing FDK on Windows, can you try the Chocolaty approach -

In PowerShell Admin mode

Set-ExecutionPolicy Bypass -Scope Process -Force; [System.Net.ServicePointManager]::SecurityProtocol = [System.Net.ServicePointManager]::SecurityProtocol -bor 3072; iex ((New-Object System.Net.WebClient).DownloadString(''))
choco install nvm
npm install -g

Check out the detailed steps - Freshworks Developer Docs | Freshworks CLI Setup