Fdk pack is not updating the zip file

[williamson]

Hi Team,

I’m building a React Freshdesk app. I was able to pack the app and upload it as a custom app. However, now I’m unable to pack the updated version of my app. When I try to pack the app using fdk pack, the updated code is not being packed. Instead, the old version of my code is packed, so I cannot view the updated version of my app on the Freshdesk instance.

My updated code was not rendered on my Freshdesk instance.

[Bharath_Raghuraja]

Hi @williamson

Once you uploaded the packed zip file in the developer portal, did you update the app in Manage app => Custom app tab ?

[williamson]

yes @Bharath_Raghuraja

I have updated the app from manage app => custom app tap and tried packing and updating multiple times, but it’s not working. I also deleted the app from the developer portal and uploaded it as a new custom app. This is also not working

[williamson]

Hi @zach_jones_noel

Inputs please…

[zach_jones_noel (Jones Zachariah Noel N)]

Hey @williamson,
Do you see a difference between fdk run and fdk pack?

Are you successfully able to run the react Freshdesk app locally which displays the text change?

[williamson]

Thanks @zach_jones_noel
I’m facing a similar issue to the one described in this community post, so I requested support from Zoho. However, the issue has not been resolved yet, and I still can’t run my app locally

Regards,
Williamson

[zach_jones_noel (Jones Zachariah Noel N)]

Got it. Did you try without the OAuth for your react app locally? It should be possible to render the changes based on react code changes.

[williamson]

No @zach_jones_noel

Let me try, and I’ll get back to you

[zach_jones_noel (Jones Zachariah Noel N)]

Sure, William.

Let me know if any challenges.

[williamson]

Hey @zach_jones_noel

I am able to render the updated code using fdk run.

[zach_jones_noel (Jones Zachariah Noel N)]

Awesome!
If the OAuth from Zoho is resolved then you should be able to test the app end-to-end locally.