Filter recent updated tickets whether old or new

Hey guys

I’m trying to find a filter my tickets via API, with the following url parameters:


I tried using FILTER BY and QUERY. but still not getting the result.

Hi @Charles

Welcome to Freshworks developer community!

I guess you are trying to retrieve all the tickets in the descending order of created_at timestamp. Please try with the below example


Hope this helps!

Mughela Chandresh


@Mughela_Chandresh thanks! :smile:
when I use
requests.get(‘https://’+ domain +’’

Using filter I can get information from old tickets that were recently changed. But I only have information of 1 agent


when I use
requests.get(‘https://’+ domain +’’

I have updated and modified ticket information only from the last 30 days. Even if an old ticket is changed it is not listed here. various agents