I am unable to implement a custom app. Reached out to “support” and they sent me to this website, which deletes posts after 90 days. Yay. The app I am attempting to upload is the template app that is created with the
fdk create command. Here are the steps I am following, which come directly from the FD documentation:
fdk createto make a new app
- Choose “freshdesk” and then “your_first_app” when prompted.
fdk validateand then
fdk packon the same directory
- Navigate to developer portal, click “New App”, then “Custom App”
- Choose the zip file created by the
- Fill in required information, then save and publish
- Publish is successful. No warning or errors. Wait several minutes, app never shows up on a ticket.
Am I missing a crucial step? Been working on this for way too long. Any help is appreciated.