I am trying to use the outbound api to send an whatsapp message and the request is successfully sent. I receive the response: “Request created successfully. Check delivery status using status API”.
But the message is not delivered. When I check the details using the “outbound-messages?request_id=…” request, I get:
- “status”: “FAILED”,
- “failure_code”: “3001”,
- “failure_reason”: “1006: unknown contact”
What is the reason of this failure? I couldn’t find anything related to this failure in the documentation.