Freshchat conversation API issue

I am Hassan,

i am trying to use conversations API and getting an internal error 500
and there is another endpoint to get specific conversation details but “assigned_group_id” is missing from the response.(screenshot attached)

Thanks and regards,

Hi @Hassan_Tasleem

By conversations API, I assume you are referring to this endpoint.
If a conversation has no assigned group, it will only list the following properties in the response

However, upon group assignment you will notice the assigned_group_id property

Also, can you share the error response details?


thanks for the response yes i can see the assigned_group_id now

but this “” endpoint is still give me an error of 500 (Screenshot attached)