I am Hassan,
i am trying to use conversations API and getting an internal error 500
and there is another endpoint to get specific conversation details but “assigned_group_id” is missing from the response.(screenshot attached)
Thanks and regards,
By conversations API, I assume you are referring to this endpoint.
If a conversation has no assigned group, it will only list the following properties in the response
However, upon group assignment you will notice the
Also, can you share the error response details?
thanks for the response yes i can see the assigned_group_id now
but this “https://api.freshchat.com/v2/conversations” endpoint is still give me an error of 500 (Screenshot attached)