Freshchat conversation APIs

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I want to get the latest conversations but while going through the APIs https://app.swaggerhub.com/apis-docs/freshworks/Freshchat/2.0.0#/ the only way to get these is to first get all users, then their conversations.

Is there any way to directly get the list of latest conversations?

Thanks.

2

Hey @Dhruv_Bagrecha

I had a similar request and I got along with reports: https://developers.freshchat.com/api/#reports

It is a bit more complicated as you need to

  1. Request it via POST request
  2. Fetch it resp. download a csv file and use that for further processing

I am fine with it, but I’d also rather prefer a straight forward way to fetch latest conversations.

Best Tom

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