I want to get the latest conversations but while going through the APIs https://app.swaggerhub.com/apis-docs/freshworks/Freshchat/2.0.0#/ the only way to get these is to first get all users, then their conversations.
Is there any way to directly get the list of latest conversations?
Thanks.
Hey @Dhruv_Bagrecha
I had a similar request and I got along with reports: https://developers.freshchat.com/api/#reports
It is a bit more complicated as you need to
- Request it via POST request
- Fetch it resp. download a csv file and use that for further processing
I am fine with it, but I’d also rather prefer a straight forward way to fetch latest conversations.
Best Tom
system
(system)
Closed
3
This topic was automatically closed 6 days after the last reply. New replies are no longer allowed.