Freshdesk CLI issue

[maniprabu_devops]

When i try to install fdk cli i got an error saying the cli was depcricated. Here i attacehd the Screenshots. can somebody help me with this issue?

[Thakur_Ganeshsingh (Thakur Ganeshsingh Thakur)]

Hi @maniprabu_devops ,

Welcome to Freshworks Developer Community!

Could you please share the NVM and node versions that you are using with nvm -v and node -v?

Regards,
Thakur

[maniprabu_devops]

yes

[Thakur_Ganeshsingh (Thakur Ganeshsingh Thakur)]

Thanks for confirming the details, I tried replicating the issue locally, however, I was not able to. PFA screenshot for same.
I believe the installation failed due to network failure.
Kindly try removing FDK using rm -rf /root/.nvm/versions/node/v18.16.0/lib/node_modules/fdk/ command and try reinstalling the same.

Regards,
Thakur

[Thakur_Ganeshsingh (Thakur Ganeshsingh Thakur)]

Hi @maniprabu_devops ,

Hope you had a good weekend. Were you able to proceed with reinstallation? Did you face any issues later? Or would you need further assistance on this one?

Regards,
Thakur

[kaustavdm (Kaustav Das Modak)]

Instead of switching to root, can you use sudo directly so that it retains the current user context?

Make sure you have build-essential installed:

sudo apt update
sudo apt install build-essential

Then, after setting up node, re-run the install command:

sudo npm install https://cdn.freshdev.io/fdk/latest.tgz -g

[maniprabu_devops]

hi takur ,

i tried the above steps still im facing issues

[kaustavdm (Kaustav Das Modak)]

Did the npm install command succeed? If you have set up Node.js through nvm, you must also add nvm’s directory to the PATH. Please see the troubleshooting instructions for nvm.