In my Freshdesk account, I have enabled inbuild integration of Freshchat.
I have created custom app in Freshdesk for Global sidebar location,In which I have used many provided methods from Freshdesk CLI(APP SDK).
Now, For certain use-cases I want to use those methods like navigate to contact details page for specific event of integrated Freshchat environment.
Is there any way, Through which I can trigger such methods from my custom app for events happening inside the Freshchat integration?
Is there any Iframe available of Freshchat, Which gives similar functionality like the inbuild integrated Freshchat, So then I can just place it in my custom app.