Freshdesk custom app that shows in every page of the helpdesk

App Platform
, ,
3

Hi @Andonirina

Please check this document for all the possible locations where the Freshdesk app can be rendered. You can include the available locations in the below format in the app’s manifest.json file.

"product": {
    "freshdesk": {
      "location": {
        "ticket_sidebar": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        },
        "contact_sidebar": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        },
       "new_ticket_requester_info": {
          "url": "myfirstapp.html",
          "icon": "logo.svg"
        }
      }
    }
  }

Hope this helps!

Regards,
Mughela Chandresh