Freshdesk end-user-app is not working as given in the documentation

App Platform
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1

I am trying to build an end-user-app as given in the documentation below:

However, when I try to run the freshly created visitor app, I am getting the following error.

The local server could not be started due to the following issue(s):
✖ visitor-app/scripts/app.js::6: initialized is no longer supported in Request API, please refer https://developers.freshdesk.com/v2/docs/migration-overview/#latest_platform_version_migration for more details
✖ visitor-app/scripts/app.js::7: on is no longer supported in Request API, please refer https://developers.freshdesk.com/v2/docs/migration-overview/#latest_platform_version_migration for more details
✖ visitor-app/scripts/app.js::16: get is no longer supported in Request API, please refer https://developers.freshdesk.com/v2/docs/migration-overview/#latest_platform_version_migration for more details
✖ visitor-app/scripts/app.js::26: error is no longer supported in Request API, please refer https://developers.freshdesk.com/v2/docs/migration-overview/#latest_platform_version_migration for more details

Node Version: 18.14.2
FDK Version: 9.0.0

1 Like
3

Hello @Dan

Thanks for reporting this. This is embarrassing indeed. We will look into this and address the gap with this visitor-app template.

4

Thanks, @Dan for highlighting this,

We will fix this and roll out the update. I shall update the status on this thread.

Regards,
Thakur

6

Good morning, I’m having the same problem, do we have a forecast for this fix?

7

Hi @Marllon_Mainardes,

We are targeting to fix and release an update today. I will confirm in this thread after it is done.

8

Hi @Dan & @Marllon_Mainardes

I hope you’re doing well. I apologize for the delay.

I wanted to inform you that we have just released FDK v9.0.1. Please update to the latest version and verify if the issue still persists. If you encounter any further problems, please let us know.

Thank you.

2 Likes
9

thanks for the feedback! I’ll try!

10

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