Hi everyone,
We have a use case where we are fetching the tickets based on certain conditions. For example, we use the below condition to filter the tickets closed for a particular group on a day.
https://support.freshdesk.com/api/v2/search/tickets?query=%22status:5%20AND%20(closed_at:%3E'2024-12-05')%20AND%20(group_id%3A800003403)%22&page=11
Now the API works perfectly fine if the total is below 300. We are able to paginate and process the tickets. But when it goes past 300, we are having an issue as the API restricts us to max 10 pages.
Does anyone know of any workaround for this, or is there any alternative API for this particular use case that I am missing?
Thanks for the assistance in advance.