Freshdesk widget embedded in tab menu structure instead of one of the bottom page corners


I’m looking for a solution to embed the widget on another location. Is there an option to setup it up with more flexibility, or could this be a good feature? In My screen shot you can see more details. For now I’ve hooked the .js script in a post section for a specific page and called with a shortcode in the tab menu. But the widget comes always up on the corner of the page instead of the 3rd tab.