Freshservice API

Hey team!

When I send a DELETE request to “[id]/forget”, Freshservice deletes the requester’s data, but the requester stays in the system as a Forgotten User. This is causing me to have more than 1000 requesters with the status “Forgotten User” in requesters list via API :frowning:. Is there any filter that can be used to avoid having so many Forgotten users in the response?


Hey @Nasir_Haidari,

Have you tried using List All agents API with the active filter?


This should resolve the listing of forgotten users.

Hey @zach_jones_noel !

Thanks for your reply ! yes, it works perfectly even on requester!

Thank you! :pray:

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