Freshservice ITAM assets API not working as expected

Product
,
1

Challenge:
Freshservice ITAM assets API not working as expected.

When calling POST or DELETE on /api/v2/itam/assets, response behaves like GET and returns asset data instead of creating or deleting the asset.

Expected:

  • POST should create ITAM asset
  • DELETE should delete ITAM asset

Actual:

  • Both POST and DELETE return GET-like response

Please check behavior for /api/v2/itam/assets endpoint.

Screenshot 2026-07-07 at 12.30.11 PM
Screenshot 2026-07-07 at 12.30.11 PM1456×1076 78.7 KB

2

Hi Santhosh. Thanks for reaching out.

Could you try sending the request with a trailing slash (/) at the end of the URL?

For example, /api/v2/itam/assets/