Hello everyone, do you have any predictions for new triggers to come out in freshservice’s serveless? freshdesk has evolved a lot with this and it seems to me that freshservice has been abandoned.
Thanks for bringing this up. We have heard a similar sentiment from a few other developers and customers as well. You will see a few more serverless events for Freshservice getting enabled from upcoming quarters.
Given that, I would like to understand if you have any specific events on your mind that would enable you unlock more use cases. We could use this inputs during our internal conversations.
I have a client who needs a more personalized integration of Freshdesk with Freshservice, but the origin
it will always be from Freshservice to Freshdesk.
So in this context what would help me events of:
- knowledge base
Thanks for the feedback Harish
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