Freshservice Workflow Automator - Apps as Actions


According to the Freshservice roadmap, the Workflow Automator should have got a new feature, that would allow inserting apps as actions.
However, I could not find any information about this in the Freshservice Apps SDK documentation.

Has this feature been added already or not yet? If yes, can I check out the documentation for this somewhere?

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Hi Ilya,
The specific feature is not released yet.


hey @ilya.belyavskiy

I Hope you are doing well! The official word from Freshservice is that the feature will be a priced Add-on and the goal is to get it out by Q2 this year.


Thank you!
Looking forward to it.

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